What do patients remember most and longest about their doctor?

#GPFUQ 185 What’s special about being a GP? A GP is a specialist in the health of the whole person who understands risk, solves problems and can fairly access the finite resources of the health service. In addition a GP is an advocate for patients a teacher, a leader, a business person, and an innovator. Being a GP is a challenging, difficult and highly skilled specialty requiring a breadth of knowledge and the ability to deal with ever increasing complexity and new challenges. Its never routine. GPs care for people not organs and have a continuity with their patients that simply cannot be replicated in secondary care. Patients are people and managing their needs entails not only basic medical management but also the added complexity of dealing with their personality, values and beliefs, their wider family and friends and everything in between. It's the difference between being any doctor and someones GP.

#GPFUQ 186 What do patients remember most and longest about their doctor? They only remember how their doctor made them feel not what their doctor said.

#GPFUQ 187 What the biggest problem to overcome in healthcare? Sometimes when things go wrong it leaves a legacy of unresolved anger and mistrust that is difficult to overcome.

#GPFUQ 188 What are the main obstacles to transparency in health care? Fear of litigation, fear of media criticism, and fear of damage to reputation. It needs compassion and bravery to overcome these obstacles?